We carried the car-full up to the room, loaded food into the refrigerator, and started unpacking clothes. Because of food allergies we carry the entire week's worth of food along with clothing. Our room, by our choice, was up a flight of stairs on the 3rd floor, #3471. While some of the problems may stem from Covid and personnel problems, Lawrence Welk shirked their responsibility to provide a functional and hospitable accommodation. This was our worst beginning of a timeshare in our 33+ years with RCI. Gregory replied no he said 10 minutes to be off the premises and hung up!!!!!!! I have never been so insulted in my Entire life!!!!!!! … Is it possible you can give me 30 minutes to gather myself and kids. I spoke to Gregory Blanco “Good Morning I was calling because I haven’t heard from you guys in regards to my voucher I intend to use.” Gregory responded,”” “ I know who I are u need to be off the premises in 10 minutes!!!!” I responded I have my kids and I need to get my kids together I am delayed due to the lack of communication from your end. I looked up and the time was 11:50am I still hadn’t received a call therefore I called the front Desk. The next day when we were checking out i awaited Management call to rectify the room Credit voucher. It was my birthday and nobody should have to feel like that on their own birthday. I then asked my husband to look behind my plate to see if my lights were in Fact in operable, to find out that that was false information. I replied OK can you givel me the name of the person who reported us, show us a call log or some supporting documentation for what you’re saying and the officer ended up driving off. Mind you I was at the property for only 20 minutes. I was told that they had a report against me that I didn’t have the lights on. I was asked is this your car, as my kids my husband my family was inside of the car I proceeded to ask what’s the problem. Upon leaving the front desk and driving to my room I want to say for literally 10 seconds to come back to my vehicle to a police officer or security being behind my car. I left with the understanding that management will call me in the morning.
LAWRENCE WELK RESORTS ESCONDIDO CALIFORNIA FULL
I called prior to alert that I will be using my coupon, however when I got there it was not honored and I had to pay a full night stay. I opted to use this coupon on my birthday January 8, 2022. The Hotel ended up giving us a voucher for the same 2 bedroom suite for 1 day. For 700 I paid this was unacceptable this was in April of 2021. My first stay I came for a one day stay and the stove was not working the phone line and we were given a dirty room with blood stains in it. I am just now getting the courage to write this review I have stayed at this resort twice and the last stay was a confirmation that this place is full of hate and racist.